Privacy Policy
Last Updated and Effective Date: May 26, 2026
1. Introduction
Welcome to FoodyPie (accessible via com.ayazalvi.foodypie on the Google Play Store). FoodyPie ("we," "our," or "us") operates a mobile application that connects users with independent home chefs for food ordering and delivery. We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains comprehensively how we collect, use, disclose, and safeguard your information when you visit or use our mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
2. Information We Collect
To operate effectively and provide you with the best experiences, we collect specific personal data. The information we collect depends on how you interact with our App.
A. Mandatory Information
To create an account and place an order, we must collect:
- Full Name: To identify you on the platform and to the chefs.
- Phone Number: For account verification, critical order updates, and scam prevention.
- Delivery Address: To ensure accurate physical delivery of your food orders.
B. Optional Information
You may choose to provide additional information to enhance your experience:
- Email Address: For digital receipts, support correspondence, and account recovery.
- Precise and Approximate Location (GPS): To quickly identify nearby home chefs and allow seamless delivery routing without manually typing your address.
3. How We Use Your Information
The data we collect is utilized strictly for the core functionalities of the FoodyPie platform. Specifically, we use your information to:
- Facilitate Orders: Process your food orders and manage your account.
- Enable Delivery: Share your Name, Phone Number, and Delivery Location directly with the home chefs and assigned delivery personnel so they can prepare and drop off your order.
- Platform Security: Monitor against fraudulent transactions and unauthorized account access.
- Customer Support: Respond to your inquiries, investigate order issues, and provide troubleshooting.
4. Disclosure and Sharing of Your Information
We are committed to maintaining your trust. We do not sell, rent, or trade your personal information to third-party data brokers. Your data is only shared in the following highly restricted circumstances:
- With Home Chefs: When you place an order, the chef preparing your food will receive your Name, Phone Number, and Address/Location to fulfill the contract of delivery.
- Legal Obligations: We may disclose your information where legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
5. Data Retention & Special Security Exceptions
We generally retain your personal information for as long as your account is active or as needed to provide you with our services. You maintain the right to request the deletion of your account and personal data.
Important Exception Regarding Phone Numbers:
To maintain the integrity of our platform and protect our home chefs from fraudulent orders, abuse, and platform manipulation, we retain some information like phone numbers specifically for preventing scams, and might not delete them even after your account deletion. This retained data is encrypted, securely stored, and used strictly for internal security ban-lists and fraud-prevention purposes.
Push Notifications
With your consent, we may send you push notifications through our mobile application to provide you with order updates, delivery status alerts, and other important information related to your use of FoodyPie. You can manage, customize, or disable these notifications at any time through your device's system settings.
6. Advertising Policy
FoodyPie is primarily a utility application. The data collected from you is not used for invasive cross-site advertising. If any targeted advertising is present within the App, it is either solely processed on your local device or utilizes only the bare essential, anonymized data required to function. We do not transmit your personal profile to external advertising networks.
7. Your Data Deletion Rights
If you wish to terminate your account and request the removal of your personal data (subject to the security exceptions outlined in Section 5), we have a dedicated, simplified process for you. Please visit our Data Deletion Page for exact instructions on how to initiate this process via email.
8. Contact Us
If you have any questions, concerns, or comments about this Privacy Policy or our data practices, please contact us via the following channels: